Senior Strategy & Operations Leader — Global Payments

Flywire; Massachusetts; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Competitive compensation

ESPP

Global induction program

Dynamic global team

Wellbeing programs

Volunteer days

Development programs

Digital Disconnect Days

Job summary

Flywire, a global payments enablement company, is seeking a Senior Business Operations & Strategy Manager to drive strategic decisions and optimize operations across the Payments business.

The role partners with leaders to improve performance, scale our platform, and deliver cross-functional impact. It requires strong analytical and communication skills and experience in SaaS/payments environments.

Qualifications

• 6–10 years of experience in management consulting, strategy, business operations, corporate development, or a related field.
• Experience in technology, SaaS, payments, or FinTech environments is highly preferred.
• MBA preferred but not required.
• Strong analytical, problem-solving, and structured-thinking skills; ability to distill complexity into actionable insights.

Responsibilities

• Support evaluation of new business opportunities, including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research.
• Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying actions required to implement proposed solutions.
• Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner.
• Drive operational and revenue optimization initiatives, working with cross-functional teams to improve business models, processes, and service delivery.
• Enable alignment on strategic priorities across key business functions (e.g., vertical teams, marketing, product, engineering, finance, payment operations).
• Lead and support elements of the annual and quarterly planning processes, ensuring teams are aligned on goals, KPIs, and execution plans.
• Build financial impact assessments that capture expected benefits (e.g., revenue growth, margin expansion, cost efficiencies) and required investments.
• Maintain a strong understanding of industry trends, competitive dynamics, and emerging opportunities in the global payments and FinTech ecosystem.
• Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked.

Skills

Management consulting

Strategy

Business operations

Corporate development

Finance

SaaS

Payments/FinTech

MBA

Analytical thinking

Communication

Education

MBA

Job description

Flywire, a global payments enablement company, is seeking a Senior Business Operations & Strategy Manager to drive strategic decisions and optimize operations across the Payments business.

The role partners with leaders to improve performance, scale our platform, and deliver cross-functional impact. It requires strong analytical and communication skills and experience in SaaS/payments environments.