Senior Strategic Program Delivery Lead

Salesforce, Inc.; Chicago (IL); On-site; USD 141,000 - 285,000; Full time

Job summary

Salesforce, Inc. is seeking a Program Delivery Lead to guide complex professional services engagements for manufacturers and large enterprises. You will lead strategy, manage executive alignment, and ensure delivery excellence across multiple workstreams while shaping KPIs to measure impact.

You will partner with client executives and internal teams to ensure alignment and value creation, driving adoption of Salesforce and multi-cloud solutions across programs and industries.

Qualifications

• 7+ years of project management and delivery experience leading multiple work-streams and/or large enterprise-scale program management experience.
• 5+ years implementing the Salesforce platform.
• A passion for Salesforce, our values, and especially the role the Salesforce delivery organization plays in our success.
• Outstanding and effective interpersonal skills; strong verbal and written communication.

Responsibilities

• Partner with executive decision-makers and stakeholders to deliver success and help our customers achieve the desired business value.
• Partner with internal account teams to ensure alignment and customer success.
• Drive engagement and strategy leveraging our multi-cloud platform.
• Build a strategic and delivery roadmap aligned to the customer’s priorities to accelerate value.
• Identify and manage program risk and dependencies; lead PMs under the program.

Skills

Program management

Stakeholder management

Strategic thinking

Communication skills

Leadership

Project delivery

Tools

Salesforce

Job description

Salesforce, Inc. is seeking a Program Delivery Lead to guide complex professional services engagements for manufacturers and large enterprises. You will lead strategy, manage executive alignment, and ensure delivery excellence across multiple workstreams while shaping KPIs to measure impact.

You will partner with client executives and internal teams to ensure alignment and value creation, driving adoption of Salesforce and multi-cloud solutions across programs and industries.