Senior Strategic Customer Engineer - AI-Driven GTM

Cloudflare; United States; Remote; USD 204.000 - 321.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) Plan

Stock Options

Zusammenfassung

Cloudflare is seeking a Senior Customer Engineer, Strategic in Seattle to drive enterprise technical validation, onboarding, and expansion with strategic clients. You will bridge technical strategy and business value, acting as the architect of the customer journey from pre-sales to renewal.

You will lead deep-dive discovery, design deployment blueprints, and own technical health, risk, and cross-sell opportunities. A strong architectural mindset and revenue-awareness are essential to success.

Qualifikationen

• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.

Aufgaben

• Lead technical deep-dive discovery with Account Executives and map requirements to Cloudflare architectures.
• Own onboarding, health, risk, and expansion strategy with customers.
• Run quarterly business reviews to translate platform capabilities into ROI for executives.
• Act as a trusted advisor throughout the customer lifecycle and guide deployment decisions.
• Leverage AI workflows to automate routine tasks and improve time-to-value.

Kenntnisse

Architectural Mindset

Consultative Skills

Commercial Mindset

Communication

Technical Breadth

Internet fundamentals

Security

Performance

AI Proficiency

Developer Platform Fluency

Ausbildung

Bachelor's or Higher in CS/Engineering/related

Tools

REST/GraphQL APIs

SDKs

Webhooks

Terraform

Pulumi

Jobbeschreibung

Cloudflare is seeking a Senior Customer Engineer, Strategic in Seattle to drive enterprise technical validation, onboarding, and expansion with strategic clients. You will bridge technical strategy and business value, acting as the architect of the customer journey from pre-sales to renewal.

You will lead deep-dive discovery, design deployment blueprints, and own technical health, risk, and cross-sell opportunities. A strong architectural mindset and revenue-awareness are essential to success.