Senior Customer Engineer - NYC, AI-Driven Architect

Cloudflare, Inc.; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Cloudflare, Inc. in New York City is seeking a Senior Customer Engineer to drive technical go-to-market strategy, bridge technical strategy with business value, and guide enterprise clients from pre-sales validation through onboarding and expansion.

The role emphasizes architecture design, deployment planning, and AI-augmented workflows to reduce admin toil. You will operate as a quota-carrying technologist, partnering with GTM to deliver measurable outcomes across the customer journey in a

Qualifications

• Experience translating business needs into technical solutions.
• Ability to guide enterprise clients through pre-sales and onboarding.

Responsibilities

• Lead technical deep-dive discovery and map requirements to Cloudflare architectures.
• Own onboarding blueprints and act as lead consultant for customer engineering teams.
• Drive quarterly business reviews to demonstrate platform value to executives.
• Act as trusted advisor throughout the customer journey.

Skills

Technical validation

Solution architecture

Job description

Cloudflare, Inc. in New York City is seeking a Senior Customer Engineer to drive technical go-to-market strategy, bridge technical strategy with business value, and guide enterprise clients from pre-sales validation through onboarding and expansion.

The role emphasizes architecture design, deployment planning, and AI-augmented workflows to reduce admin toil. You will operate as a quota-carrying technologist, partnering with GTM to deliver measurable outcomes across the customer journey in a