Senior Strategic Cloud Solutions Leader

Amazon; San Francisco (CA); On-site; USD 176,600 - 239,000; Full time

Job summary

Amazon Web Services, Inc. seeks a Sr Customer Solutions Manager to guide Strategic Accounts on multi-year cloud journeys, coordinating AWS teams to deliver outcomes and governance.

The role focuses on aligning opportunities, driving migrations and modernization, and championing customer needs across executive leadership and engineering groups. The position requires strong technical background, familiarity with agentic AI/GenAI concepts, and the ability to lead cross-functional virtual teams.

Qualifications

• Bachelor's degree or higher required.
• 10+ years of experience in customer-facing technology roles.
• 5+ years of experience engaging with executive/senior customer stakeholders (Director+ level).
• 3+ years hands-on experience with cloud computing including architecture patterns and workload modernization.

Responsibilities

• Accelerate AWS adoption through delivery and execution.
• Identify and align on strategic cloud opportunities with account teams.
• Serve as the customer’s cloud journey coach and champion customer needs to AWS leadership and teams.
• Implement governance structures for partnership and customer adoption of AWS.

Skills

Executive engagement

Cloud computing

Solutions architecture

Customer success

Strategic thinking

Education

Bachelor's degree in a relevant field

Job description

Amazon Web Services, Inc. seeks a Sr Customer Solutions Manager to guide Strategic Accounts on multi-year cloud journeys, coordinating AWS teams to deliver outcomes and governance.

The role focuses on aligning opportunities, driving migrations and modernization, and championing customer needs across executive leadership and engineering groups. The position requires strong technical background, familiarity with agentic AI/GenAI concepts, and the ability to lead cross-functional virtual teams.