Senior Cloud Solutions Lead — GenAI & Enterprise

Amazon Web Services (AWS); Bellevue (WA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager (CSM) for the Strategic Accounts organization. You will guide large enterprise customers through multi-year cloud journeys, orchestrating cross-functional AWS teams to deliver outcomes and value.

You will partner with executives, plan major migrations, and drive adoption of AWS services and GenAI capabilities while advancing customer business outcomes and digital transformation.

Qualifications

• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• 5+ years of direct customer engagement, with a focus on support to senior executives (VP/C-level) experience.
• 10+ years of experience in customer-facing technology roles (e.g., solutions architecture, customer/field engineering, technical account management, customer success, technology consulting, or enterprise technology strategy).
• 3+ years of hands-on experience with cloud computing, including architecture patterns, workload migration/modernization strategies, or workload optimization.

Responsibilities

• Guide AWS customers along their multi-year cloud journey and ensure collaboration across AWS teams.
• Interface with customer and AWS leadership to plan major workload migrations and modernizations.
• Translate account strategies into executable actions and report progress to stakeholders.
• Lead education plans, roadmaps to business outcomes, and executive briefings for customer success.

Skills

Customer engagement

Executive communication

Cloud architecture

GenAI/Agentic

Project management

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager (CSM) for the Strategic Accounts organization. You will guide large enterprise customers through multi-year cloud journeys, orchestrating cross-functional AWS teams to deliver outcomes and value.

You will partner with executives, plan major migrations, and drive adoption of AWS services and GenAI capabilities while advancing customer business outcomes and digital transformation.