Senior Cloud & AI Solutions Manager for ISV & PE

Amazon Web Services (AWS); New York (NY); On-site; USD 169,000 - 229,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will coordinate among Sales, Support, Solutions Architecture and Professional Services to deliver outcomes, design strategic migrations, and drive innovation. You will translate strategies into executable actions and lead customer-goal driven roadmaps with strong executive communication.

Qualifications

• 7+ years leading large-scale technical or engineering programs with demonstrated thought leadership and business-case realization.
• 4+ years in customer-facing work engaging with executives, technologists, or partners to solve business problems with advanced technologies.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Travel up to 30% of the time

Responsibilities

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments.
• Deliver complex technical projects and migrations and AI initiatives with significant customer impact.
• Conduct deep discovery to design adoption plans and identify acceleration gaps.
• Lead cross-functional collaboration to address critical customer requirements.
• Mitigate adoption risks and track realization of business cases.
• Share best practices and thought leadership in public forums to advance the cloud ecosystem

Skills

Program leadership

Customer-facing

Executive communication

Cross-functional collaboration

Cloud migrations

Education

Bachelor's degree or equivalent

Tools

AWS services familiarity

Cloud architecture knowledge

Job description

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will coordinate among Sales, Support, Solutions Architecture and Professional Services to deliver outcomes, design strategic migrations, and drive innovation. You will translate strategies into executable actions and lead customer-goal driven roadmaps with strong executive communication.