Senior Cloud Solutions & Strategy Manager

Amazon

Cupertino (CA)

On-site

USD 177,000 - 239,000

Full time

14 days+

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Job summary

Amazon seeks a Sr. Customer Solutions Manager (CSM) in the Strategic Accounts organization to guide AWS customers on multi-year cloud journeys, ensuring coordination across AWS teams to achieve customer outcomes.

The role focuses on driving business value through cloud adoption and governance, aligning with executive stakeholders and cross-functional groups. You'll partner with Sales, Solutions Architecture, Professional Services, and product/engineering teams to plan major workload migrations

Qualifications

  • Bachelor's degree in science, technology, engineering, math, or business or equivalent
  • 10+ years in customer-facing technology roles
  • 5+ years engaging with executive/senior stakeholders
  • 3+ years hands-on cloud computing experience
  • Experience advising C-suite on cloud strategy and Gen AI/Agentic
  • Strong written and verbal communication translating tech to executives

Responsibilities

  • Accelerate AWS adoption through delivery and execution
  • Identify and align on strategic opportunities with the account team
  • Serve as the customer’s cloud journey coach and advocate for customer needs
  • Implement governance structures for partnership and adoption

Skills

Customer-facing tech roles
Executive stakeholder engagement
Cloud computing
GenAI/Agentic experience
Executive communication

Education

Bachelor's degree in science/tech/engineering/math/business

Tools

AWS certifications

Job description

Amazon seeks a Sr. Customer Solutions Manager (CSM) in the Strategic Accounts organization to guide AWS customers on multi-year cloud journeys, ensuring coordination across AWS teams to achieve customer outcomes.

The role focuses on driving business value through cloud adoption and governance, aligning with executive stakeholders and cross-functional groups. You'll partner with Sales, Solutions Architecture, Professional Services, and product/engineering teams to plan major workload migrations

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