Senior Cloud Solutions Manager – ISV & Private Equity

Amazon Web Services (AWS); Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

RSUs

Comprehensive benefits

Job summary

Amazon Web Services, Inc. in Seattle is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformations and to coordinate across AWS teams to deliver customer outcomes.

You will guide strategic migrations, enable adoption of the latest AI technologies, and drive cloud-native solutions that meet ambitious goals. The role requires strong leadership, executive communication, and a passion for customer success.

Qualifications

• 7+ years leading large-scale technical or engineering programs.
• 4+ years of customer-facing work with executives/partners to solve business problems with advanced technologies.
• Bachelor’s degree in science, technology, engineering, math, or business.
• Experience leading cross-functional transformation projects.

Responsibilities

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments.
• Deliver complex technical projects and migration and AI initiatives with significant impact on customer outcomes.
• Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems.
• Implement and define effective people change management approaches to drive successful cloud journeys.
• Work cross-functionally with AWS service teams to address critical customer requirements.
• Proactively mitigate adoption risks and track realization of customer business cases.
• Share best practices and thought leadership in public forums to advance the cloud ecosystem.

Skills

Leadership of large-scale programs

Customer-facing experience

Cross-functional collaboration

Executive stakeholder engagement

Education

Bachelor's degree in STEM or related field

Job description

Amazon Web Services, Inc. in Seattle is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformations and to coordinate across AWS teams to deliver customer outcomes.

You will guide strategic migrations, enable adoption of the latest AI technologies, and drive cloud-native solutions that meet ambitious goals. The role requires strong leadership, executive communication, and a passion for customer success.