Senior Cloud & AI Solutions Manager – ISV & PE

Amazon Web Services (AWS)

Dallas (TX)

On-site

USD 154,000 - 208,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will coordinate across Sales, Support, Solutions Architecture and Professional Services to deliver outcomes for customers and ensure alignment with strategic milestones. The role requires strong technical background, executive communication, and the ability to lead cross-functional teams through migrations and modernization projects, while driving secure,

Qualifications

7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership and delivering customer benefits.
4+ years of customer-facing work, engaging with executives and technologists to solve business problems with advanced technologies.
Bachelor's degree in science, technology, engineering, math, business or equivalent.

Responsibilities

Provide input on pre- and post-sales approaches to impact customer adoption and commitments, and to close opportunities.
Deliver complex technical projects and migrations and AI initiatives that significantly impact customer outcomes.
Conduct deep discovery to design adoption plans and identify acceleration gaps.
Lead cross-functional collaboration with AWS service teams to address critical customer requirements.
Drive education plans, roadmap alignment, and go-live events for customer cloud journeys.