Senior Strategic Accounts Lead - Consumer Solutions

Dow Inc.; Kennett Square (Chester County); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equitable base pay and bonus

Retirement program

Employee stock purchase program

Travel opportunities

Job summary

Dow Consumer Solutions seeks a Senior Customer Manager to lead regional accounts and cross-business relationships for a global personal care brand. You will develop and execute annual sales plans, leveraging Dow’s portfolio to uncover opportunities and collaborate with TS&D and Marketing to build a strong pipeline.

You will manage multiple stakeholders, lead cross-functional teams, and drive negotiations and growth, with travel as needed and a regional focus that may include global projects.

Qualifications

• Bachelor’s degree or military degree equivalence at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.
• 7+ years of relevant working experience.
• U.S. work authorization required; no visa sponsorship available.

Responsibilities

• Manage account portfolio - prepare and implement account plans.
• Lead and coordinate customer relationships.
• Develop and execute sales/marketing plan, delivering both value and volume.
• Collect and utilize market intelligence to shape sales/marketing plan.
• Lead/conduct negotiations and implement price changes.
• Collaborate with other function(s) stakeholders to deliver improving CX results.
• Use CRM, DSR, CMT, Smart Pricing at “expert” level.
• Deliver growth, including cross business opportunities.
• Understand short vs long term trade offs and articulate them for win solutions.
• Coach and mentor junior employees.

Skills

Business Acumen

Communication

Negotiation

Interpersonal Effectiveness

Influencing Skills

Analytical Thinking

Education

Bachelor's degree or military equivalent

Tools

CRM

DSR

CMT

Smart Pricing

Job description

Dow Consumer Solutions seeks a Senior Customer Manager to lead regional accounts and cross-business relationships for a global personal care brand. You will develop and execute annual sales plans, leveraging Dow’s portfolio to uncover opportunities and collaborate with TS&D and Marketing to build a strong pipeline.

You will manage multiple stakeholders, lead cross-functional teams, and drive negotiations and growth, with travel as needed and a regional focus that may include global projects.