Senior Store Coach – Premium Customer Experience

ON.com LLC; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Employee discount

401k program

Vacation time off

Product perks

Store closure on holidays

Job summary

On's Lead Store Advisor role elevates floor performance and coaching, channeling our premium standards to ensure fan interactions reflect On’s high-performance culture. You will mentor Advisors, model excellence, and drive consistent execution across the sales floor while maintaining a focus on premium customer experiences.

You bring 3+ years in premium retail or high-volume customer-focused environments, with a track record of leading projects and mentoring peers.

Job description

On's Lead Store Advisor role elevates floor performance and coaching, channeling our premium standards to ensure fan interactions reflect On’s high-performance culture. You will mentor Advisors, model excellence, and drive consistent execution across the sales floor while maintaining a focus on premium customer experiences.

You bring 3+ years in premium retail or high-volume customer-focused environments, with a track record of leading projects and mentoring peers.