Senior Specialist, Enterprise Technical Resilience

salesforce.com, inc.

San Francisco (CA)

On-site

USD 172,000 - 237,000

Full time

9 days ago
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Benefits offered by this job

Medical, dental, vision
Mental health support
Paid parental leave
401(k) and stock purchasing

Job summary

Salesforce is seeking an experienced technical resilience leader to drive governance, reporting, and auditable processes across a multi-domain technology estate. You will coordinate with enterprise tech, information security, and product engineering to define RTO/RPO standards and drive disciplined resilience exercises leveraging LLMs and automation.

You will translate complex technical findings for executive audiences and contribute to external benchmarking against SOC 2, DORA, and related

Qualifications

  • 5+ years in technical resilience or related discipline within a global tech org.
  • Experience with disaster recovery testing, observability, and availability management.
  • Experience translating technical findings into executive-ready briefs.

Responsibilities

  • Drive TRG operating cadence and translate governance recommendations into auditable processes.
  • Collaborate with enterprise tech domains to define RTO/RPO definitions and reporting standards.
  • Lead risk-based resilience exercising and drive continuous improvement across domains.
  • Operationalize automated feedback and AAR pipelines using LLM-assisted parsing tools.
  • Benchmark Salesforce posture against SOC 2, DORA, and other standards and maintain audit readiness.

Skills

Technical resilience
Governance reporting
AI/LLMs applications
Executive communication
BCP/DR experience

Education

CBCP or CBCI certification

Tools

LLM tooling

Job description

Salesforce is seeking an experienced technical resilience leader to drive governance, reporting, and auditable processes across a multi-domain technology estate. You will coordinate with enterprise tech, information security, and product engineering to define RTO/RPO standards and drive disciplined resilience exercises leveraging LLMs and automation.

You will translate complex technical findings for executive audiences and contribute to external benchmarking against SOC 2, DORA, and related

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