Senior Engineer, Enterprise Technical Resilience & AI Ops

Salesforce

Washington (District of Columbia)

On-site

USD 143,000 - 217,000

Full time

3 days ago

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Job summary

Salesforce seeks an experienced resilience professional to own enterprise resilience practices across complex technology estates. You will apply generative AI/LLMs to optimize operations and report findings to senior stakeholders.

The role emphasizes governance, audit readiness, and cross-functional collaboration across security, engineering, and product teams. You will translate technical insights into executive-ready briefs, drive TRG cadences, and benchmark against SOC 2, DORA, and industry

Qualifications

Hands-on experience developing and maintaining technical resilience across complex multi-domain environments.
Experience applying generative AI, LLMs, or automation to optimize workflows.
Ability to translate technical findings into executive-ready reporting for boards/senior leadership.

Responsibilities

Drive the TRG operating cadence and translate governance recommendations into auditable processes.
Define and standardize RTO/RPO definitions, reporting standards, and incident workflows across domains.
Lead risk-based exercising and continuous improvement of resilience programs.
Operationalize AAR pipelines and translate post-exercise findings into measurable improvements.
Benchmark Salesforce's resilience posture against SOC 2, DORA, and peer standards to stay audit-ready.