AI-Driven Enterprise Technical Resilience Lead

salesforce.com, inc.; New York (NY); On-site; USD 143,000 - 237,000; Full time

Job summary

Salesforce is seeking an experienced, hands-on Technical Resilience professional to lead resilience initiatives across a global technology landscape. This is an individual contributor role focused on practical delivery and governance.

You will drive DR testing, RTO/RPO definitions, and automated improvement pipelines using AI/LLM tooling, reporting to senior stakeholders and boards. The ideal candidate brings 5+ years in resilience domains and strong exec communication.

Qualifications

• 5+ years of hands-on experience with technical resilience, business resilience, enterprise security, or related disciplines in a global tech organization.
• Experience applying generative AI/LLMs or automation to optimize engineering or operational workflows.
• Familiarity with governance frameworks (ERBs/TRGs) and translating findings into exec-ready reporting.

Responsibilities

• Drive TRG operating cadence and translate governance recommendations into repeatable, auditable processes.

Skills

Technical resilience

Generative AI/LLMs

Governance reporting

Executive communication

Tools

Agentforce Platform

AI products

Job description

Salesforce is seeking an experienced, hands-on Technical Resilience professional to lead resilience initiatives across a global technology landscape. This is an individual contributor role focused on practical delivery and governance.

You will drive DR testing, RTO/RPO definitions, and automated improvement pipelines using AI/LLM tooling, reporting to senior stakeholders and boards. The ideal candidate brings 5+ years in resilience domains and strong exec communication.