Senior Leader, Enterprise Technical Resilience

salesforce.com, inc.; Indianapolis (IN); Presencial; USD 143 000 - 217 000; Tempo integral

Resumo da oferta

Salesforce is seeking an experienced professional to drive the Technical Resilience Group (TRG) cadence and champion resilience across a global technology estate. You will translate governance recommendations into repeatable processes and work with security, engineering, and product teams to align RTO/RPO standards and recovery workflows.

You will apply generative AI/LLMs to automate post-exercise reporting, benchmark posture against SOC 2 and DORA, and present executive briefs to senior

Qualificações

• 5+ years of experience in technical resilience, business resilience, enterprise security, or related discipline within a global, matrixed technology organization.
• Hands-on experience with resilience engineering practices including disaster recovery testing, observability, safe change, and availability management.
• Fluency in applying generative AI and large language models (LLMs), or automation tools, to optimize engineering or operational workflows.
• Familiarity with governance frameworks such as Enterprise Resilience Boards (ERBs) or Technical Resilience Groups (TRGs) and ability to translate findings into executive-ready reporting.

Responsabilidades

• Serve as the internal driver of the Technical Resilience Group (TRG) operating cadence, translating governance recommendations into repeatable, auditable processes reported to the Enterprise Resilience Board (ERB).
• Partner with Digital Enterprise Technology, Technology & Product Engineering, Information Security, and other stakeholder domain leads to establish consistent RTO/RPO definitions, reporting standards, and issue resolution workflows across stakeholder domains.
• Drive prioritized and risk-based exercising practices to reduce resilience risk and improve technical and operational resilience.
• Operationalize automated feedback and after-action review (AAR) pipelines, using LLM-assisted parsing tools to translate qualitative post-exercise findings into measurable improvements.
• Lead external benchmarking of Salesforce's technical resilience posture against SOC 2, DORA, and peer enterprise standards, ensuring the program remains audit-ready and competitive.

Conhecimentos

Technical resilience

Disaster recovery

Observability

LLMs/Automation

Executive reporting

CBCP

CBCI

Formação académica

CBCP certification

CBCI certification

Descrição da oferta de emprego

Salesforce is seeking an experienced professional to drive the Technical Resilience Group (TRG) cadence and champion resilience across a global technology estate. You will translate governance recommendations into repeatable processes and work with security, engineering, and product teams to align RTO/RPO standards and recovery workflows.

You will apply generative AI/LLMs to automate post-exercise reporting, benchmark posture against SOC 2 and DORA, and present executive briefs to senior