Senior Solutions Engineer — US Commercial East

Cisco Systems, Inc; Herndon (VA); Remote; USD 219,000 - 286,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with Cisco matching

Paid parental leave

Short and long-term disability

Basic life insurance

Vacation time

Job summary

Cisco ThousandEyes is seeking an exceptional Solutions Engineer to join our US Commercial East | Mid-Atlantic team. You will be the customer interface for new technology, partnering with sales to demonstrate capabilities, highlight value during trials, and educate prospects on industry trends.

You will build trusted advisor relationships, support trials, and help architect deployments, while collaborating with Product, Engineering, and Marketing to showcase solutions and drive growth across

Qualifications

• 5+ years of Solutions Engineering experience.
• Experience selling into Fortune 500 or other enterprise organizations.
• Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
• Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.

Responsibilities

• Support the technical sales process.
• Assist sales in technical prospecting to help uncover opportunities.
• Demonstrate solution to showcase capabilities and use-cases.
• Build and maintain a technical and trusted advisor relationship with customers.
• Support customers during solution trials.
• Scope and architect solution deployments.
• Present to decision makers during trial wrap-up meetings.
• Participate as a member of the Solutions Engineering teams.
• Participate on weekly team meetings.
• Participate in quarter business review sales meetings.
• Present technical topics and successful wins.
• Share technical challenges and ways to overcome.
• Interact with team to ask questions, share experiences, and exchange ideas.
• Help establish and enhance demonstration material showcasing the solution.
• Research technical topics impacting the industry to grow as an industry leader.
• Interface with Marketing
• Support trade shows and networking events
• Support ThousandEyes Connect events
• Contribute to blog and social media posts
• Suggest and contribute to white-papers and case-studies
• Interface with Product Management and Engineering
• Provide solution feedback from hands-on use and customer interaction
• Provide solution suggestions and enhancements to drive solution strategy
• Participate, drive and provide feedback on internal and external solution beta programs
• Interface with Customer Success
• Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
• Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success

Skills

Solutions Eng exp

Enterprise sales exp

Networking protocols

UC technologies exp

Job description

Cisco ThousandEyes is seeking an exceptional Solutions Engineer to join our US Commercial East | Mid-Atlantic team. You will be the customer interface for new technology, partnering with sales to demonstrate capabilities, highlight value during trials, and educate prospects on industry trends.

You will build trusted advisor relationships, support trials, and help architect deployments, while collaborating with Product, Engineering, and Marketing to showcase solutions and drive growth across