Solutions Engineer — AI-Driven Digital Experience

Cisco; United States; Remote; USD 209,000 - 275,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with Cisco matching

Paid parental leave

Job summary

Cisco ThousandEyes is a Digital Experience Assurance platform within Cisco that helps IT teams detect and remediate network issues before they impact end users. The Solutions Engineering team is seeking a seasoned professional to support the technical sales process, design and present architectures, and build trusted advisor relationships with customers across the US and Canada.

Responsibilities include scoping deployments, presenting to decision makers, contributing to demonstration materials,

Qualifications

• 8+ years of Solutions Engineering experience.
• Experience with application and network protocols including HTTP, DNS, TCP/IP, and BGP.
• Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.
• Experience with unified communications technologies or solutions.
• Experience with application and network performance analysis solutions.

Responsibilities

• Assist sales in technical prospecting and demonstrate solutions to showcase capabilities and use-cases.
• Scope and architect solution deployments and present to decision makers during trial wrap-up meetings.
• Build and maintain a technical and trusted advisor relationship with customers.
• Coordinate with Customer Success and Product Management to enhance solution strategy and post-sales support.

Skills

Solutions engineering

Networking protocols

Infrastructure design

Unified communications

Performance analysis tools

Job description

Cisco ThousandEyes is a Digital Experience Assurance platform within Cisco that helps IT teams detect and remediate network issues before they impact end users. The Solutions Engineering team is seeking a seasoned professional to support the technical sales process, design and present architectures, and build trusted advisor relationships with customers across the US and Canada.

Responsibilities include scoping deployments, presenting to decision makers, contributing to demonstration materials,