Senior Solutions Engineer - Remote, Open Source & Growth

Embedded Shishya; Spain (TX); Hybrid; USD 124,000 - 147,000; Full time

Benefits offered by this job

RSUs

Remote work

Job summary

Grafana Labs, the company behind the open observability cloud, is a 100% remote organization with 1,600+ team members across 40+ countries, backed by leading investors. The Solutions Engineering team are the customer facing product experts, educating potential and existing customers to ensure that they are happy and successful.

We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction.

Qualifications

• 5+ years of technical pre-sales experience.
• First class written and oral communication skills.
• Fluent in Arabic.
• Must be located in Spain.

Responsibilities

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Delivering product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Driving product conversations based on need and problems with customers
• Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Skills

Technical pre-sales experience

Communication skills

Arabic language

Technical mindset

Remote collaboration

Job description

Grafana Labs, the company behind the open observability cloud, is a 100% remote organization with 1,600+ team members across 40+ countries, backed by leading investors. The Solutions Engineering team are the customer facing product experts, educating potential and existing customers to ensure that they are happy and successful.

We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction.