Senior Solutions Engineer: Acquisition & Customer Impact

Grafana; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

30 days vacation

Healthcare stipend

Pension plan

Learning & development

Remote-first

Headspace subscription

EAP program

Parental leave

Job summary

Grafana is seeking an experienced Enterprise Solutions Engineer to join our remote-first team. You will own the technical engagement with customers, delivering demos, evaluations, and hands-on enablement to ensure success.

We value 5+ years in technical pre-sales, ideally with Open Source tech or metrics/monitoring spaces, strong communication, and collaboration with Sales and Product teams. West Coast location preferred but we welcome global candidates.

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the metrics/monitoring space.

Responsibilities

• Own the technical engagement with customers and help close high-velocity opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide feedback.
• Drive product conversations based on customer needs and problem discovery.
• Collaborate with Sales to qualify and close opportunities and with Product/Engineering on feedback.

Job description

Grafana is seeking an experienced Enterprise Solutions Engineer to join our remote-first team. You will own the technical engagement with customers, delivering demos, evaluations, and hands-on enablement to ensure success.

We value 5+ years in technical pre-sales, ideally with Open Source tech or metrics/monitoring spaces, strong communication, and collaboration with Sales and Product teams. West Coast location preferred but we welcome global candidates.