Senior Solutions Engineer — Remote, Open-Source

Grafana Labs; United States; Remote; USD 129,000 - 154,000; Full time

Benefits offered by this job

RSUs

Remote work

30 days annual leave

Grafana Shutdown Days

Job summary

Grafana Labs is hiring a Solutions Engineer to guide customers through technical engagements and help close complex opportunities. You will partner with Sales, deliver product and technical presentations, and translate customer needs into Grafana solutions while working with remote global teams.

Ideal candidates have 5+ years in technical pre-sales, strong written and verbal communication, and a technical mindset. Fluent in Arabic and located in France.

Qualifications

• 5+ years of technical pre-sales experience.
• Be open to various and complex assignments with strong judgment, collaboration, and leadership.
• First-class written and oral communication skills to collaborate with remote teams and customers.
• Love solving technical challenges and bring creative solutions.
• Technical mindset and desire to grow technically.
• Fluent in Arabic.
• Must be located in France.

Responsibilities

• Partner with Sales to articulate Grafana value proposition and strategy to customers.
• Own the technical engagement and help close complex opportunities with deep product knowledge.
• Deliver product and technical presentations to customers.
• Communicate with customers and internal teams to provide feedback on products and competitive landscape.
• Drive product conversations based on customer needs and problems.
• Contribute to documentation, blog posts, videos, and enablement materials.

Skills

Technical pre-sales

Communication skills

Arabic language

Job description

Grafana Labs is hiring a Solutions Engineer to guide customers through technical engagements and help close complex opportunities. You will partner with Sales, deliver product and technical presentations, and translate customer needs into Grafana solutions while working with remote global teams.

Ideal candidates have 5+ years in technical pre-sales, strong written and verbal communication, and a technical mindset. Fluent in Arabic and located in France.