Remote Solutions Engineer — Pre-Sales & Tech Enablement

Grafanalabs

United States

Remote

USD 119,000 - 147,000

Full time

14 days+

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Benefits offered by this job

100% remote
Global culture
30 days annual leave with Grafana Shut

Job summary

Grafana Labs in France is seeking a Solutions Engineer to educate customers and help close opportunities, bridging between customers, Sales, and Product. You will listen, translate requirements into Grafana solutions, deliver demos, and enablement materials.

You will collaborate with our remote-first global teams to articulate value, present technical solutions, and contribute to product feedback and knowledge sharing.

Qualifications

  • 5+ years of technical pre-sales experience.
  • Strong judgment, collaboration, and leadership.
  • Excellent written and oral communication for remote teams.
  • Must be located in France.

Responsibilities

  • Partner with Sales to articulate the overall Grafana value proposition, vision and strategy to customers
  • Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
  • Delivering product and technical presentations to potential and existing customers
  • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
  • Driving product conversations based on need and problems with customers
  • Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Skills

Technical pre-sales
Communication
Technical mindset
Leadership
Problem solving

Job description

Grafana Labs in France is seeking a Solutions Engineer to educate customers and help close opportunities, bridging between customers, Sales, and Product. You will listen, translate requirements into Grafana solutions, deliver demos, and enablement materials.

You will collaborate with our remote-first global teams to articulate value, present technical solutions, and contribute to product feedback and knowledge sharing.

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