Senior Growth Solutions Engineer — Remote

Grafana; United States; Remote; USD 204,000 - 254,000; Full time

Benefits offered by this job

RSUs

Remote-first culture

30 days annual leave

Job summary

Grafana Labs, a remote-first observability company, is seeking a Senior Solutions Engineer for Growth in the Mid-Atlantic or Southeast or fully remote in the United States. You will educate customers, partner with Sales to articulate Grafana's value, and own technical engagements to close opportunities.

Expect ongoing enablement, demos, and strategic collaboration with global teams. You’ll join a high-growth Enterprise Solutions Engineering team, leveraging open source roots and a culture of

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space.
• Strong written and oral communication skills for remote collaboration.
• Ability to work in a remote-first, international team.
• Willingness to learn, adapt, and grow technically.
• Startup mindset with strong judgment and leadership.

Responsibilities

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Skills

Technical pre-sales

Open Source

Metrics/Monitoring

Communication skills

Remote collaboration

Job description

Grafana Labs, a remote-first observability company, is seeking a Senior Solutions Engineer for Growth in the Mid-Atlantic or Southeast or fully remote in the United States. You will educate customers, partner with Sales to articulate Grafana's value, and own technical engagements to close opportunities.

Expect ongoing enablement, demos, and strategic collaboration with global teams. You’ll join a high-growth Enterprise Solutions Engineering team, leveraging open source roots and a culture of