Senior Solutions Engineer — AI-Driven Customer Advisory

Webhosting; Minneapolis (MN); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Cloudflare in Minneapolis, MN is seeking a Senior Solution Engineer for a remote, full-time role within the GTM technical go-to-market team. You will own technical discovery, craft architectures, and drive customer outcomes across security, networking, and developer platforms.

Ideal candidates bring extensive experience in customer-facing engineering, strong communication, and a commercial mindset to translate technical value into business impact for enterprise clients.

Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.
• Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture.
• Commercial mindset with experience in quota-carrying or revenue-aligned environments.
• Strong presentation and stakeholder management skills bridging deep technical details to C-suite strategy.

Responsibilities

• Technical Validation: Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and PoCs.
• Customer Adoption & Value Realization: Lead onboarding and implementation, owning discovery, demos, onboarding, technical health, risk, and expansion strategy.
• Commercial Accountability & Expansion: Carry a quota tied to new business and account growth, drive platform adoption, and lead QBRs to translate value into ROI.
• Trusted Advisory: Maintain ongoing relationships with key stakeholders from onboarding through renewal and expansion.
• AI Orchestration & Workflow Automation: Use AI agents to automate routine tasks, freeing time for strategic advisory.

Skills

Customer-facing technical role

Technical acumen

Commercial mindset

Communication

Job description

Cloudflare in Minneapolis, MN is seeking a Senior Solution Engineer for a remote, full-time role within the GTM technical go-to-market team. You will own technical discovery, craft architectures, and drive customer outcomes across security, networking, and developer platforms.

Ideal candidates bring extensive experience in customer-facing engineering, strong communication, and a commercial mindset to translate technical value into business impact for enterprise clients.