Senior Cloud Solutions Engineer (AI-Driven)

Cloudflare

United States

Remote

USD 120,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Incentive compensation plan
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Job summary

Cloudflare is hiring a Customer Engineer in the United States to drive technical go-to-market engagement with enterprise customers. You will serve as a trusted advisor, owning the technical relationship from discovery through long-term adoption and expansion, with a focus on delivering measurable business outcomes.

The role combines architectural design, demonstrations, onboarding and ongoing health monitoring, using AI-augmented workflows to streamline repetitive tasks and accelerate value

Qualifications

  • Experience in a customer-facing technical role.
  • Broad technical expertise spanning web security, networking, cloud infrastructure.
  • Commercial mindset with quota/account-growth experience.
  • Strong communication and stakeholder management for C-suite.
  • Familiarity with AI-enabled workflows is a plus.

Responsibilities

  • Lead technical discovery, architect solutions, and demo PoCs across Cloudflare products.
  • Own onboarding, health, risk and expansion activities as primary customer contact.
  • Maintain quota-driven ownership for new business and account growth; conduct QBRs with executives.
  • Act as trusted advisor through onboarding, renewal and expansion lifecycle.
  • Leverage AI-augmented workflows to automate routine tasks and accelerate outcomes.

Skills

Customer-facing tech role
Web security & Networking
SaaS metrics understanding
Communication & presentation

Tools

AI tooling
Cloudflare platform

Job description

Cloudflare is hiring a Customer Engineer in the United States to drive technical go-to-market engagement with enterprise customers. You will serve as a trusted advisor, owning the technical relationship from discovery through long-term adoption and expansion, with a focus on delivering measurable business outcomes.

The role combines architectural design, demonstrations, onboarding and ongoing health monitoring, using AI-augmented workflows to streamline repetitive tasks and accelerate value

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