Senior Solutions Engineer - AI-Driven Cloud & Security

Webhosting; San Francisco (CA); Hybrid; USD 244,000 - 336,000; Full time

Benefits offered by this job

Equity

Health benefits

Paid time off

Job summary

Cloudflare in San Francisco, CA seeks a Senior Customer Engineer to own technical discovery, platform demos, and customer onboarding. You will drive adoption, health metrics, and expansion opportunities while partnering with Account Executives to ensure value realization across Security, Networking, and Developer Platforms.

The role emphasizes AI-augmented workflows, cross-functional collaboration, and quarterly business reviews to translate capabilities into business outcomes.

Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
• Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture.
• Strong communication and stakeholder management to bridge technical detail and C-suite strategy.

Responsibilities

• Lead technical discovery and demos across Cloudflare’s portfolio.
• Own onboarding, health, risk, and expansion strategies with customers.
• Carry a quota for new business and account growth; lead QBRs.
• Act as a trusted technical advisor through onboarding to renewal.

Skills

Customer-facing experience

Technical leadership

Broad tech expertise (web security, or

Job description

Cloudflare in San Francisco, CA seeks a Senior Customer Engineer to own technical discovery, platform demos, and customer onboarding. You will drive adoption, health metrics, and expansion opportunities while partnering with Account Executives to ensure value realization across Security, Networking, and Developer Platforms.

The role emphasizes AI-augmented workflows, cross-functional collaboration, and quarterly business reviews to translate capabilities into business outcomes.