Senior Solutions Engineer - AI CRM for Nonprofits

salesforce.com, inc.; New York (NY); On-site; USD 113,000 - 167,000; Full time

Benefits offered by this job

401(k)

Employee stock purchasing program

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

Job summary

Salesforce.com, inc. seeks a Sales Engineer for the Nonprofits vertical to map customer goals to Salesforce solutions and deliver compelling, story-driven demos that tie to business value.

You will collaborate with the sales team, respond to RFPs, and develop technical viewpoints aligned with industry knowledge. You will design innovative Salesforce-based solutions, maintain client relationships, and relay customer requirements to product and engineering teams while pursuing ongoing training and

Qualifications

• B.S. in Computer Science, Software Engineering, MIS, or related field.
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry.
• Experience in fast-paced, agile environment; Salesforce Admin experience preferred.

Responsibilities

• Map customer goals to the Salesforce solution portfolio.
• Earn the 'technical win' through compelling demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Nonprofit affinity

Executive stakeholder facilitation

Technical value articulation

Team leadership

Communication skills

Time management

Education

B.S. in Computer Science / Software Engineering / MIS

Tools

Salesforce Platform

Job description

Salesforce.com, inc. seeks a Sales Engineer for the Nonprofits vertical to map customer goals to Salesforce solutions and deliver compelling, story-driven demos that tie to business value.

You will collaborate with the sales team, respond to RFPs, and develop technical viewpoints aligned with industry knowledge. You will design innovative Salesforce-based solutions, maintain client relationships, and relay customer requirements to product and engineering teams while pursuing ongoing training and