Senior AI-Driven CRM Solutions Engineer
salesforce.com, inc.
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Job summary
Salesforce is seeking a Salesforce SE for the nonprofit segment. The role analyzes customer goals, maps them to Salesforce solutions, and drives technical wins through demos and tailored presentations.
You will respond to RFPs, develop POVs, design innovative platform solutions, and present value-driven demos while coordinating with sales and product teams. Travel up to 20% is expected.
Qualifications
- B.S. in Computer Science, Software Engineering, MIS, or related field.
- 7+ years of professional work experience, preferably in the nonprofit sector or software industry.
- Experience working in a fast-paced, agile company environment.
- Previous sales experience preferred.
- Previous Salesforce Administrator experience preferred.
Responsibilities
- Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
- Earn the 'technical win' through compelling demos and presentations.
- Respond to RFPs/RFIs/RFQs.
- Research and develop technical Points of View aligned with industry knowledge.
- Design innovative solutions on the Salesforce platform.
- Present customized, story-driven demos tied to business value.
- Build and maintain relationships with the sales team and account contacts.
- Feed customer requirements back to product and engineering teams.
- Participate in ongoing training and certifications.
- Travel domestically up to 20%
Skills
Education
Tools
Job description
Salesforce is seeking a Salesforce SE for the nonprofit segment. The role analyzes customer goals, maps them to Salesforce solutions, and drives technical wins through demos and tailored presentations.
You will respond to RFPs, develop POVs, design innovative platform solutions, and present value-driven demos while coordinating with sales and product teams. Travel up to 20% is expected.
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