Senior Solutions Consultant: Enterprise AI & Agile Strategy

Atlassian; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Ample time off

Annual education budget

Paid volunteer days

Health and wellbeing resources

Job summary

At Atlassian, the Advisory Services team is seeking a senior strategist who collaborates with peers to align on strategic outcomes and deliver exceptional service to our customers. You will partner with clients to solve business challenges using Atlassian products, practices, and solutions, and identify opportunities for service and product expansion.

With 6–8 years in SaaS and 5+ years in customer-facing roles, you will bring enterprise agility expertise and guide customers from operational

Qualifications

• 6–8 years of experience in SaaS environments.
• 5+ years in customer-facing roles influencing stakeholders from tech admins to executives.
• Experience mapping customer operations to product capabilities and design solutions at scale.
• Delivery of enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption into complex environments.
• Direct experience with software development, Agile, or enterprise strategy & planning tools (e.g. Strategy Collection, Jira Plans, Rally, RTC, ADO, VersionOne).
• Experience with AI integrations (Rovo, Agentic AI, MCP) and fluency in English; a second language is a plus.

Responsibilities

• Collaborate with peers in Advisory Services to align on strategic outcomes delivering exceptional service to customers.
• Partner with customers to solve business challenges using Atlassian products, practices, and solutions.
• Identify and promote opportunities for service and product expansion within a client’s organization.
• Cultivate deep industry and solution expertise, staying current with evolving best practices for different teams.
• Create technical solution content and prescriptive guidance to support customer goals across Atlassian solution areas.
• Advocate for customer needs across Atlassian teams to address business drivers.

Skills

SaaS experience

Customer-facing

Enterprise agility

AI integrations

English fluent

Cross-team collaboration

Tools

Jira

Rally

RTC

ADO

VersionOne

Job description

At Atlassian, the Advisory Services team is seeking a senior strategist who collaborates with peers to align on strategic outcomes and deliver exceptional service to our customers. You will partner with clients to solve business challenges using Atlassian products, practices, and solutions, and identify opportunities for service and product expansion.

With 6–8 years in SaaS and 5+ years in customer-facing roles, you will bring enterprise agility expertise and guide customers from operational