Remote Senior Solution Consultant - Cloud Platform & AI

Atlassian Corp.; San Francisco (CA); Hybrid; USD 143,000 - 187,000; Full time

Benefits offered by this job

Ample time off

Annual education budget

Paid volunteer days

Job summary

Atlassian in a distributed-first model seeks a Senior Solution Consultant with a Cloud Platform and AI focus to join Advisory Services Delivery as an individual contributor. You will deliver guidance aligning product capabilities with business outcomes for large customers.

You'll collaborate with sales, product, support, and other teams, travel up to 30% domestically or internationally, and help customers unlock the potential of their Atlassian investment.

Qualifications

• 6-8 years of SaaS experience
• 5+ years in customer-facing roles with stakeholders ranging from technical admins to exec leadership
• Cloud Platform expertise including Atlassian Cloud ecosystem administration
• Experience with SaaS architectures, integration methods, and security considerations
• Experience migrating Atlassian Cloud environments and related tools
• AI expertise including LLMs, prompt engineering, and chat-mediated interactions
• English fluency; another language (Spanish, French, or Portuguese) is a plus

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes delivering exceptional service
• Help customers solve business challenges using Atlassian products and solutions
• Identify opportunities for service and product expansion within client organizations
• Develop technical solution content and prescriptive guidance for customer goals
• Partner with cross-functional teams across Atlassian to advocate for customer needs
• Travel up to 30% domestically, and occasionally internationally, for events and customer engagements

Job description

Atlassian in a distributed-first model seeks a Senior Solution Consultant with a Cloud Platform and AI focus to join Advisory Services Delivery as an individual contributor. You will deliver guidance aligning product capabilities with business outcomes for large customers.

You'll collaborate with sales, product, support, and other teams, travel up to 30% domestically or internationally, and help customers unlock the potential of their Atlassian investment.