Remote Senior Cloud & AI Solutions Consultant

Atlassian; San Francisco (CA); Remote; USD 143,000 - 208,000; Full time

Benefits offered by this job

Ample time off

Annual education budget

Paid volunteer days

Job summary

Atlassian is hiring a Senior Solution Consultant with a Cloud Platform and AI focus to join our Advisory Services Delivery team as an individual contributor. You’ll deliver guidance that aligns Atlassian product capabilities with client business needs and outcomes.

You’ll help enterprise customers realize value from Atlassian investments, advocating for scalable, innovative solutions across diverse teams worldwide.

Qualifications

• 6–8 years of experience within SaaS companies.
• 5+ years of experience in customer-facing roles with stakeholders at multiple levels.
• Demonstrated expertise in our Cloud Platform, including Atlassian Cloud ecosystems and migrations.
• Experience with AI: LLMs, prompt engineering, and agents.
• English fluency; another language is a plus.

Responsibilities

• Collaborate with peers to align on strategic outcomes for customers.
• Partner with customers to solve business challenges using Atlassian products and solutions.
• Identify opportunities for service and product expansion within a client organization.
• Build deep industry and solution expertise and stay current with best practices.
• Create technical content and prescriptive guidance for customer goals in Atlassian areas.
• Partner with cross-team groups to advocate for customer needs and innovative solutions.
• Travel up to 30% domestically or internationally for events.

Skills

SaaS experience

Customer-facing

Cloud Platform

AI familiarity

English fluency

Tools

Rovo platform

Jira Software

Jira Service Management

Confluence

Job description

Atlassian is hiring a Senior Solution Consultant with a Cloud Platform and AI focus to join our Advisory Services Delivery team as an individual contributor. You’ll deliver guidance that aligns Atlassian product capabilities with client business needs and outcomes.

You’ll help enterprise customers realize value from Atlassian investments, advocating for scalable, innovative solutions across diverse teams worldwide.