Senior Solutions Architect - AI-First Pre-Sales (Remote)

Kenyan Edu; Boston (MA); Hybrid; USD 144,000 - 197,000; Full time

Job summary

PagerDuty is seeking a Senior Solutions Consultant to bridge pre-sales, sales, and customer success. You will understand customer environments, run technical discovery, and craft integrations that fit their current tech stack while supporting RFPs and security questionnaires.

You'll articulate PagerDuty's value to engineers and executives, collaborate with cross-functional teams, and manage multiple tasks with strong attention to detail.

Qualifications

• 5+ years of pre-sales experience.
• Bachelor's degree in a technical field.
• Ability to do basic scripting (Java, PHP, Ruby, Perl) and Linux knowledge.
• Experience selling SaaS in a competitive environment.
• Strong communication skills to build relationships with stakeholders.

Responsibilities

• Identify potential roadblocks and design thoughtful technical solutions.
• Run technical discovery to understand customer environments.
• Design integrations with the customer's current technology stack.
• Support sales cycles by answering technical questions in RFPs and RFIs.
• Explain PagerDuty's value to stakeholders from DevOps to C-level executives.
• Support one of 375+ native integrations to optimize PagerDuty's capabilities.
• Collaborate with sales, product, and cross-functional teams to drive growth.
• Manage multiple tasks independently with project and account management skills.
• Learn quickly and apply impeccable attention to detail to all tasks.

Skills

Pre-sales experience

SaaS sales

IT monitoring

Technical discovery

Stakeholder management

Education

Bachelor's degree in a technical field

Job description

PagerDuty is seeking a Senior Solutions Consultant to bridge pre-sales, sales, and customer success. You will understand customer environments, run technical discovery, and craft integrations that fit their current tech stack while supporting RFPs and security questionnaires.

You'll articulate PagerDuty's value to engineers and executives, collaborate with cross-functional teams, and manage multiple tasks with strong attention to detail.