Senior Solutions Architect — AI-Driven Presales Leader

Elasticsearch B.V.; United States; Hybrid; USD 108,000 - 170,000; Full time

Benefits offered by this job

Health coverage

Flexible locations and schedules

Vacation days

Donation matching

Volunteer time

Parental leave

Job summary

Elastic is seeking a Solutions Architect who will serve as a technical authority to our sales team, customers, partners and community. You will tackle customer business issues with the Elastic Stack, energize regional communities, and enable sales through Partners.

The role rewards continuous learning, initiative, and a commitment to outstanding performance and customer focus. You will collaborate across teams, build value-based relationships, and influence architectural decisions while

Qualifications

• A track record of success in a technical presales role—enough experience selling and implementing technology to earn your customer’s trust.
• A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Responsibilities

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

Skills

Technical presales

Solution selling

Stakeholder management

Architectural patterns

Public speaking

Team influence

Travel readiness

Job description

Elastic is seeking a Solutions Architect who will serve as a technical authority to our sales team, customers, partners and community. You will tackle customer business issues with the Elastic Stack, energize regional communities, and enable sales through Partners.

The role rewards continuous learning, initiative, and a commitment to outstanding performance and customer focus. You will collaborate across teams, build value-based relationships, and influence architectural decisions while