Senior Solutions Architect — AI‑Driven Search Platform

Elastic; United States; Remote; USD 108,000 - 170,000; Full time

Benefits offered by this job

Health coverage

Flexible schedule

Vacation days

Donation matching

Volunteer hours

Parental leave

Job summary

Elastic, the Search AI Company, is seeking a Solutions Architect to act as a technical authority for our sales team, customers and partners. You will understand customer goals, articulate how Elastic offerings meet needs, and drive value-based relationships across organizations.

In this role you will stay current on Elastic products, participate in planning and discovery, and support partners through the sales cycle. Travel up to 30% regionally and occasionally internationally is expected.

Responsibilities

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

Job description

Elastic, the Search AI Company, is seeking a Solutions Architect to act as a technical authority for our sales team, customers and partners. You will understand customer goals, articulate how Elastic offerings meet needs, and drive value-based relationships across organizations.

In this role you will stay current on Elastic products, participate in planning and discovery, and support partners through the sales cycle. Travel up to 30% regionally and occasionally internationally is expected.