Senior SMB Solutions Engineering Leader

T-MOBILE USA, Inc.; Downers Grove (IL); On-site; USD 112,000 - 290,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a senior leader to guide a team of solutions engineers supporting business sales.

You will provide technical guidance, design wireless solutions, and present ROI-focused benefits to customers, collaborating with sales, engineering, and product teams to grow the business. The role requires deep experience in telecommunications, leadership, and a track record of enabling complex deals with cross-functional partners.

Qualifications

• 5+ years in telecommunications, solutions consulting, or engineering with successful solution sales track record.
• Experience leading or supporting wireless business sales teams (SMB, ENT, GOV) and prior people leadership.
• Strong ability to identify customer needs and align solutions with sales goals.

Responsibilities

• Lead and develop a team of solutions engineers supporting business sales to drive solution adoption and customer engagement.
• Coach and guide engineers in meetings, ensuring strong technical consultation and ROI-focused presentations.
• Support in-building coverage requests and other wireless network needs to deliver effective customer solutions.
• Maintain team expertise in wireless devices, network technologies, and value-added solutions to support sales strategies.
• Collaborate with sales leadership and cross-functional teams to align priorities and improve solution delivery.
• Drive initiatives focused on solution adoption, profitability, and growth within business accounts.

Skills

Leadership

Telecommunications

Solution sales

Customer engagement

Presentation

Communication

Influential leadership

People management

Project management

Solution consultation

Education

Bachelor's degree

Advanced degree

Job description

T-Mobile USA, Inc. is seeking a senior leader to guide a team of solutions engineers supporting business sales.

You will provide technical guidance, design wireless solutions, and present ROI-focused benefits to customers, collaborating with sales, engineering, and product teams to grow the business. The role requires deep experience in telecommunications, leadership, and a track record of enabling complex deals with cross-functional partners.