Senior SMB Solutions Engineering Leader

T-Mobile; Chicago (IL); On-site; USD 112,000 - 290,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k)

Employee stock grants

paid time off

paid holidays

Job summary

T-Mobile in Chicago seeks a leader to build and guide a team of solutions engineers who support business sales with technical design, ROI‑driven presentations, and end‑to‑end solution delivery across wireless networks and in‑building coverage.

The role requires 5+ years in telecommunications or engineering, prior people leadership, exceptional communication skills, and the ability to align wireless solutions with sales goals to drive customer success and business growth.

Qualifications

• Bachelor's degree +5 years of related work experience or an advanced degree with 3 years of related work experience (Required)
• 5+ years of experience in telecommunications, solutions consulting, or engineering roles with a track record of solution sales and stakeholder management (Required)
• Experience leading or supporting wireless business sales teams and prior people leadership experience (Required)

Responsibilities

• Lead and develop a team of solutions engineers supporting business sales to drive solution adoption and customer engagement across SMB and broader segments
• Coach and guide solutions engineers in customer meetings, ensuring strong technical consultation and ROI presentation
• Assist team with in-building coverage requests and other wireless network needs with timely technical guidance
• Maintain and advance team expertise in wireless devices, network technologies, and value-added solutions to support sales strategies
• Partner with sales leadership and cross-functional teams to align priorities and improve solution delivery
• Drive initiatives focused on adoption, profitability, and growth within business accounts

Skills

Business Alignment

Communication

Customer Needs Identification

Influential Leadership

People Management

Project Management

Business Sales

Solution Consultation

Technical Presentations

Technical Training

Wireless Networks

Age 18+

Education

Bachelor's degree +5 years

Advanced degree +3 years

Equivalent combination of education and experience

Job description

T-Mobile in Chicago seeks a leader to build and guide a team of solutions engineers who support business sales with technical design, ROI‑driven presentations, and end‑to‑end solution delivery across wireless networks and in‑building coverage.

The role requires 5+ years in telecommunications or engineering, prior people leadership, exceptional communication skills, and the ability to align wireless solutions with sales goals to drive customer success and business growth.