Senior SIEM & Security Analytics TAM (Remote)

Anomali

Chicago (IL)

Remote

USD 150,000 - 180,000

Full time

9 days ago

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Job summary

Anomali is seeking a Senior Technical Account Manager to lead customer adoption from onboarding through full production. You will pair technical fluency with executive presence to build trust with security leaders and guide value realization.

Responsibilities include planning QBRs/EBRs, surfacing renewal risk, and advising on CTI/SecOps best practices. Expect collaboration with Onboarding, Support, Engineering, Product, and Sales, and travel up to 25%.

Qualifications

Bachelor's degree in CS/Engineering; 3 additional years may replace degree.
Proven ability presenting to senior security leadership and running QBRs/ERs.
5+ years in technical customer success or similar roles in SaaS or technology company.
Experience with cybersecurity tech: SOAR, SIEM, Firewalls, EDR/XDR, and logs.
Expertise with at least one SIEM product (Splunk/QRadar/ArcSight).
Strong networking and OS knowledge; familiarity with log telemetry.

Responsibilities

Serve as Anomali Platform power user and help customers succeed with the technology.
Own and drive adoption from onboarding to full production maturity.
Plan and lead QBRs/EBRs with executives, translating usage into business value.
Identify renewal/expansion signals from usage data and stakeholders.
Address customer requests; proactively resolve issues.
Provide guidance to ensure successful usage and adoption.
Track account metrics and coordinate with Sales, Onboarding, Support, and Engineering.