Remote Senior TAM: SIEM & Security Analytics

Anomali; Detroit (MI); Remote; USD 110,000 - 140,000; Full time

Job summary

Anomali is seeking a Senior Technical Account Manager to join the US Customer Success team. The TAM will own the customer adoption journey from onboarding through production, pairing deep CTI/SecOps knowledge with executive-level relationship-building to drive renewal and expansion.

You will monitor usage, tailor dashboards, provide technical guidance, and work with Sales, Product, and Engineering to deliver value and ROI for security operations and threat intelligence initiatives.

Qualifications

• 5+ years in technical customer success, solutions engineering, or similar in SaaS/tech with cybersecurity focus
• Experience presenting to senior security leadership and running QBRs/ERs
• Strong customer-first mindset and stakeholder management

Responsibilities

• Lead adoption lifecycle from onboarding to production maturity
• Plan and run QBRs/EBRs with CISO-level stakeholders
• Provide technical guidance to maximize product usage and value
• Coordinate with Sales, Product, and Engineering to drive renewal and expansion

Skills

Senior TAM experience

Executive-level communication

CTI/SecOps knowledge

SIEM familiarity

Gainsight/Salesforce/JIRA

Education

Bachelor's degree in Computer Science or related

Tools

Gainsight

Salesforce

JIRA

Job description

Anomali is seeking a Senior Technical Account Manager to join the US Customer Success team. The TAM will own the customer adoption journey from onboarding through production, pairing deep CTI/SecOps knowledge with executive-level relationship-building to drive renewal and expansion.

You will monitor usage, tailor dashboards, provide technical guidance, and work with Sales, Product, and Engineering to deliver value and ROI for security operations and threat intelligence initiatives.