Remote Senior TAM: SIEM & Security Analytics

Anomali; Cincinnati (OH); Remote; USD 150,000 - 180,000; Full time

Job summary

Anomali, a leading security platform provider, seeks a Senior Technical Account Manager to own the customer journey from onboarding to production maturity. You will partner with analysts, directors, and CISOs, delivering QBRs/EBRs that convert technical wins into renewed and expanded business.

You will combine CTI and SecOps expertise to guide customers, monitor usage, build dashboards, and provide ROI insights while collaborating with Sales, Product, and Engineering for ongoing value delivery.

Qualifications

• 5+ years in technical customer success, solutions engineering, or similar roles in SaaS/tech.
• Experience presenting to senior security leadership (Director/VP/CISO) and running QBRs/ERs.
• Familiarity with cybersecurity technologies and architectures (SOAR, SIEM, EDR/XDR).
• Strong networking and OS knowledge; experience with log telemetry.

Responsibilities

• Serve as a Platform power user; drive customer success with Anomali technology.
• Own onboarding to full production maturity and renewal/expansion outcomes.
• Lead QBRs/ERs with senior stakeholders; translate usage into business security value.
• Identify renewal/expansion signals from usage and stakeholder relationships.

Skills

TAM

Security leadership

Customer success

SaaS experience

Threat intel

Education

Bachelor's degree in CS/Engineering

Tools

Gainsight

Salesforce

JIRA

Job description

Anomali, a leading security platform provider, seeks a Senior Technical Account Manager to own the customer journey from onboarding to production maturity. You will partner with analysts, directors, and CISOs, delivering QBRs/EBRs that convert technical wins into renewed and expanded business.

You will combine CTI and SecOps expertise to guide customers, monitor usage, build dashboards, and provide ROI insights while collaborating with Sales, Product, and Engineering for ongoing value delivery.