Senior Shift Manager II — Fast-Paced Restaurant Ops

HMSHost by Avolta; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company .

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program – refer a friend and

Job summary

HMSHost International is hiring a Manager II to support branch management in tactically executing complex QSR or casual dine restaurant operations. You will ensure the restaurant is clean, staffed, and operating to high standards, making management decisions per policies.

The role requires supervising day-to-day activities, ensuring AB compliance, and leading interview/hiring processes. You will schedule shifts, enforce breaks, manage cash handling, and maintain safety and equipment standards

Qualifications

• Minimum 4 years food and beverage, cash handling, and customer service experience.
• Minimum 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety.
• Places orders for individual units, receives goods, processes invoices.
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Food & beverage experience

Supervisory experience

Customer service excellence

Job description

HMSHost International is hiring a Manager II to support branch management in tactically executing complex QSR or casual dine restaurant operations. You will ensure the restaurant is clean, staffed, and operating to high standards, making management decisions per policies.

The role requires supervising day-to-day activities, ensuring AB compliance, and leading interview/hiring processes. You will schedule shifts, enforce breaks, manage cash handling, and maintain safety and equipment standards