Senior ServiceNow Platform Engineer: Automation & Reliability Leader

Information Technology Senior Management Forum

Charlotte (NC)

On-site

USD 120,000 - 170,000

Full time

14 days+

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Job summary

Truist Financial Corporation is seeking a Senior ServiceNow Platform Engineer to design, implement, operate, and continuously improve the enterprise ServiceNow platform in a large-scale environment. You will drive automation, CI/CD practices, testing, and platform integrations to enhance delivery speed, quality, and security, collaborating with product owners, security teams, and application teams.

The role requires hands-on experience with ServiceNow, platform upgrades, release management, and

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field.
7+ years of professional software development experience.
Deep knowledge of programming languages, software architecture, and design principles.
Deep understanding of software development lifecycle, testing, deployment, and security practices.

Responsibilities

Implements software architecture and engineering approaches for complex initiatives with major impact.
Adopts and refines advanced software engineering standards and governance.
Collaborates with senior engineers, partners, and architects to shape technology approaches.
Leads end-to-end design and implementation of scalable, secure software solutions.
Independently troubleshoots complex technical issues and improves performance.
Provides technical guidance, coaching, and training to engineers.
Evaluates emerging technologies and builds prototype concepts.
Contributes to long-term technical goals and plans.
Leads large initiatives across teams with limited supervision.