Senior ServiceNow Automation Engineer - Automation Lead

Truist

Raleigh (NC)

On-site

USD 130,000 - 150,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist is seeking a ServiceNow Automation Platform Engineer to serve as the technical engineering lead for AI, automation, platform modernization, and engineering productivity across the ServiceNow ecosystem. This role designs scalable automation and AI-enabled capabilities, governance validation, and developer enablement to support secure, compliant platform operations.

Working with Product, Engineering, Architecture, and business stakeholders, you will leverage automation, observability, and

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field.
Minimum of 7 years of professional experience in software development.
Deep knowledge of multiple programming languages, software architecture, and design principles.
Deep understanding of software development lifecycle, testing, deployment, and security practices.

Responsibilities

Implements software architecture and engineering approaches for complex initiatives with major impact.
Leads end-to-end design and implementation of scalable, secure software solutions.
Troubleshoots complex issues and improves performance, reliability, and scalability.
Provides technical guidance and training to engineers, reviewing work and raising the technical bar.
Evaluates emerging technologies and builds prototypes contributing to new features or capabilities.