Senior ServiceNow Platform Administrator

ASM Research, An Accenture Federal Services Company

Salt Lake City (UT)

On-site

USD 65,000 - 100,000

Full time

14 days+
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

ASM Research, An Accenture Federal Services Company seeks a ServiceNow Platform Administrator to keep the ServiceNow environment performing optimally. Responsibilities include upgrades, user provisioning, reporting, access control, and incident resolution.

The role requires a Bachelor’s degree (or equivalent) and 4–6 years in IT, plus a CSA certification. Expect collaboration with stakeholders and hands-on incident and integration troubleshooting.

Qualifications

  • Bachelor’s degree or equivalent experience in IT/CS.
  • 4–6 years of IT or systems administration experience.
  • ServiceNow Certified System Administrator (CSA) required; other certs optional.

Responsibilities

  • Tier 1 incidents support and initial troubleshooting.
  • Collaborate with stakeholders to address system problems.
  • Serve as back-up for user requests for system needs, upgrades, or complex requests.
  • Troubleshoot complex problems with minimal supervision.
  • Troubleshoot integration issues (accounts, API’s, user management, certs).
  • Manage dashboards and reports to provide insights on usage, licenses, and performance.
  • Support data-driven decision making.

Skills

ServiceNow administration
ITSM knowledge
Analytical thinking
Stakeholder communication
Problem solving

Education

Bachelor’s Degree in Information Technology or Computer Science

Tools

ServiceNow
JavaScript
HTML
CSS

Job description

ASM Research, An Accenture Federal Services Company seeks a ServiceNow Platform Administrator to keep the ServiceNow environment performing optimally. Responsibilities include upgrades, user provisioning, reporting, access control, and incident resolution.

The role requires a Bachelor’s degree (or equivalent) and 4–6 years in IT, plus a CSA certification. Expect collaboration with stakeholders and hands-on incident and integration troubleshooting.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior ServiceNow Platform Administrator
Senior ServiceNow Platform Administrator

ASM Research, An Accenture Federal Services Company • Augusta (ME)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator: ITSM, Upgrades & Insights
ServiceNow Platform Administrator: ITSM, Upgrades & Insights

ASM Research, An Accenture Federal Services Company • Columbus (OH)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator - ITSM & Automation
ServiceNow Platform Administrator - ITSM & Automation

ASM Research, An Accenture Federal Services Company • Montpelier (VT)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator — ITSM & Integrations
ServiceNow Platform Administrator — ITSM & Integrations

ASM Research, An Accenture Federal Services Company • Annapolis (MD)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator & ITSM Specialist
ServiceNow Platform Administrator & ITSM Specialist

ASM Research, An Accenture Federal Services Company • Sacramento (CA)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator - ITSM & Automation Pro
ServiceNow Platform Administrator - ITSM & Automation Pro

ASM Research, An Accenture Federal Services Company • Jackson (MS)

On-site
USD 65,000 - 100,000
ServiceNow Platform Engineer — ITSM & Integrations
ServiceNow Platform Engineer — ITSM & Integrations

ASM Research, An Accenture Federal Services Company • Madison (WI)

On-site
USD 65,000 - 100,000
ServiceNow Platform Administrator — ITSM & Insights
ServiceNow Platform Administrator — ITSM & Insights

ASM Research, An Accenture Federal Services Company • Lansing (MI)

On-site
USD 65,000 - 100,000
ServiceNow Platform Admin: ITSM & Platform Optimization
ServiceNow Platform Admin: ITSM & Platform Optimization

ASM Research, An Accenture Federal Services Company • Hartford (CT)

On-site
USD 65,000 - 100,000
ServiceNow Platform Admin — ITSM & Insights
ServiceNow Platform Admin — ITSM & Insights

ASM Research, An Accenture Federal Services Company • Little Rock (AR)

On-site
USD 65,000 - 100,000