Senior ServiceNow ITOM/CMDB Transformation Lead

EY; Guin (AL); Teletrabalho; USD 103 000 - 205 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical & dental

Pension & 401(k)

Paid time off

Resumo da oferta

EY is seeking a Senior ServiceNow Consultant to lead ITOM/CMDB transformation initiatives across multiple client engagements. You’ll drive requirements, design UI touches, and deliver scalable solutions while mentoring a team including offshore members.

Travel to client sites is expected. The role emphasizes building client relationships, guiding design sessions, and applying both agile and waterfall delivery methods to ensure business objectives are met.

Qualificações

• A bachelor's degree, preferably in Computer Science, IS Management, Engineering or similar.
• Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow CSA or CAD certification.
• 3+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – communication, adaptability, problem solving.

Responsabilidades

• Lead ServiceNow ITOM/CMDB projects and solutions for clients.
• Mentor a multi-disciplinary team and manage offshore resources.
• Guide process transformations and align with strategic roadmaps.

Conhecimentos

Client relationships

Team leadership

Stakeholder comms

Requirements gathering

Mentoring

Agile delivery

Waterfall delivery

Formação académica

Bachelor's degree

Ferramentas

ServiceNow ITOM

CMDB

Data Foundations

Descrição da oferta de emprego

EY is seeking a Senior ServiceNow Consultant to lead ITOM/CMDB transformation initiatives across multiple client engagements. You’ll drive requirements, design UI touches, and deliver scalable solutions while mentoring a team including offshore members.

Travel to client sites is expected. The role emphasizes building client relationships, guiding design sessions, and applying both agile and waterfall delivery methods to ensure business objectives are met.