Senior ServiceNow ITOM/CMDB Transformation Consultant

EY; Memphis (TN); On-site; USD 103,000 - 205,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) and pension plans

Paid time off

Job summary

EY is seeking a Senior ServiceNow Designer/Developer to lead transformation efforts in ITOM/CMDB across multiple clients. You will identify requirements, design UI components for mobile, web, and tablet platforms, and craft software components that integrate with upstream and downstream systems.

You will mentor a multi-disciplinary team, drive delivery in waterfall and agile modes, and help shape strategic roadmaps while building lasting client relationships.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline.
• Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 of the following ServiceNow certifications:Data Foundations, Discovery, Event Management, Service Mapping.

Responsibilities

• Collaborate with clients to gather and analyze requirements, ensuring the final product meets their needs.
• Design and develop user interfaces that are functional and enhance user experience.
• Write clean, maintainable code and create specs that support business objectives.
• Travel to meet with clients as needed.

Skills

ITOM/CMDB knowledge

Team leadership

Requirements gathering

UI development across platforms

Agile/Waterfall delivery

Education

Bachelor's degree in Computer Science / Information Systems Management / Engineering

ServiceNow CSA or CAD certification

3+ years Big 4 consulting experience

Tools

ServiceNow ITOM/CMDB tools

CSA

CAD

Job description

EY is seeking a Senior ServiceNow Designer/Developer to lead transformation efforts in ITOM/CMDB across multiple clients. You will identify requirements, design UI components for mobile, web, and tablet platforms, and craft software components that integrate with upstream and downstream systems.

You will mentor a multi-disciplinary team, drive delivery in waterfall and agile modes, and help shape strategic roadmaps while building lasting client relationships.