Senior ServiceNow HRSD Leader | AI-Driven HR Solutions

EY; McLean (VA); Remote; USD 103,000 - 205,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Senior ServiceNow HRSD Consultant to lead transformation programs, engage with clients, and drive architecture and process improvements across HRSD implementations. The role emphasizes both business analysis and hands-on delivery with a focus on AI-enabled HRSD capabilities.

You will guide cross-functional teams, mentor junior staff, and travel to meet client needs as part of a dynamic consulting environment.

Qualifications

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification.
• Minimum of 1 of the following ServiceNow certifications: HR Service Delivery Implementation Specialist.
• 3+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
• Experience leading teams and supervising others.
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs.

Responsibilities

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills

Workstream lead

Stakeholder engagement

Analytical thinking

Problem solving

Team mentorship

Communication skills

Education

Bachelor’s degree (CS/IS/Engineering)

CSA or CAD certification

HR Service Delivery implementation certification

Tools

ServiceNow HRSD

Now Assist

EmployeeWorks

Employee Slate

AI-enabled HRSD

Job description

EY is seeking a Senior ServiceNow HRSD Consultant to lead transformation programs, engage with clients, and drive architecture and process improvements across HRSD implementations. The role emphasizes both business analysis and hands-on delivery with a focus on AI-enabled HRSD capabilities.

You will guide cross-functional teams, mentor junior staff, and travel to meet client needs as part of a dynamic consulting environment.