Senior ServiceNow HRSD Transformation Lead

EY

Raleigh (NC)

On-site

USD 103,000 - 188,000

Full time

14 days+

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Benefits offered by this job

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY is seeking a ServiceNow Senior Consultant to lead HRSD transformation efforts for diverse clients. You will drive design, configuration, and deployment, while building client relationships and mentoring junior staff.

The role emphasizes AI-enabled HRSD capabilities, governance, and delivery excellence, with travel to meet clients. Enable scalable solutions across global engagements.

Qualifications

Bachelor's degree in CS/IS/Engineering or similar field.
ServiceNow HRSD project experience required (2–4 years).
CSA or CAD certification required; additional CMA/CTA is a plus.
3+ years of Big 4 or equivalent consulting experience.
Valid driver's license in the U.S. and ability to travel.

Responsibilities

Lead ServiceNow HRSD project delivery including design, configuration, development, testing and deployment.
Mentor a multi-disciplinary team of 3-5 resources, including offshore resources.
Provide guidance on HRSD processes and transformation through AI-enabled solutions.
Engage with clients to gather requirements and shape strategic roadmaps.
Manage waterfall and agile delivery activities, budgets, risks and issues.

Skills

ServiceNow HRSD

Team leadership

Requirements gathering

Client relationships

AI in HRSD

Waterfall/Agile delivery

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

ServiceNow CSA or CAD

Tools

ServiceNow CSA

ServiceNow CAD

ServiceNow CMA/CTA

Job description

The role emphasizes AI-enabled HRSD capabilities, governance, and delivery excellence, with travel to meet clients. Enable scalable solutions across global engagements.

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