Senior ServiceNow HRSD Lead

EY; Dallas (TX); Remote; USD 103,000 - 213,000; Full time

Job summary

EY is seeking a Senior Technology Analyst to lead ServiceNow HRSD transformation teams, bridging business needs with technical solutions. You’ll gather requirements from stakeholders and collaborate with technical teams to design effective architecture, while growing client relationships.

The role emphasizes leadership, mentoring, and adoption of AI-enabled HRSD capabilities like Now Assist and EmployeeWorks, with opportunities to travel and work with diverse clients across the US.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• ServiceNow CSA or CAD certification.
• 3+ years of Big 4 or equivalent consulting experience.
• Excellent communication and teamwork skills.
• Ability to travel to meet client needs.

Responsibilities

• Lead ServiceNow HRSD project delivery across design, configuration, testing and deployment.
• Mentor a multi-disciplinary team of 3-5 resources including offshore staff.
• Advise on HRSD process implementations and technology transformation.

Skills

Team leadership

Stakeholder management

Communication

Mentoring

Client relationship building

Travel readiness

Education

Bachelor's degree in CS/IS/Engineering

ServiceNow CSA or CAD

Tools

ServiceNow HRSD

Now Assist

EmployeeWorks

Employee Slate

Job description

EY is seeking a Senior Technology Analyst to lead ServiceNow HRSD transformation teams, bridging business needs with technical solutions. You’ll gather requirements from stakeholders and collaborate with technical teams to design effective architecture, while growing client relationships.

The role emphasizes leadership, mentoring, and adoption of AI-enabled HRSD capabilities like Now Assist and EmployeeWorks, with opportunities to travel and work with diverse clients across the US.