Senior HRSD & ServiceNow Transformation Lead

EY; Atlanta (GA); Remote; USD 103,000 - 188,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Senior Technology Analyst/Consultant to lead ServiceNow HRSD transformation projects and oversee cross-functional teams. You will gather requirements from stakeholders, design effective HRSD solutions, and drive delivery in both waterfall and agile settings.

Occasional travel and client leadership are expected. The role offers opportunities to grow consulting and leadership skills, build client relationships, and shape AI-enabled HRSD use cases while working across multiple US

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• Typically, no less than 2–4 years relevant ServiceNow HRSD project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 1 of the following ServiceNow certifications: HR Service Delivery specialist.
• 3+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
• Experience leading teams and supervising others.
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs.

Responsibilities

• Interact with business stakeholders to gather and analyze requirements.
• Lead client projects and teams to deliver ServiceNow HRSD solutions.
• Collaborate with technical teams to design architectures and deployments.

Skills

ServiceNow HRSD

Team leadership

Client engagement

AI-enabled HRSD

Requirements gathering

Waterfall & Agile

Stakeholder communication

Education

Bachelor's degree in CS / IS / Engineering

ServiceNow CSA or CAD certification

Big 4 consulting experience

Tools

ServiceNow CSA

ServiceNow CAD

Now Assist / HRSD tools

Job description

EY is seeking a Senior Technology Analyst/Consultant to lead ServiceNow HRSD transformation projects and oversee cross-functional teams. You will gather requirements from stakeholders, design effective HRSD solutions, and drive delivery in both waterfall and agile settings.

Occasional travel and client leadership are expected. The role offers opportunities to grow consulting and leadership skills, build client relationships, and shape AI-enabled HRSD use cases while working across multiple US