Senior ServiceNow HRSD Consultant – AI Transformation

EY; Hoboken (NJ); On-site; USD 103,000 - 205,000; Full time

Job summary

EY is seeking a ServiceNow HRSD Senior Consultant to lead transformation programs for HRSD, working with business stakeholders and technical teams to design and deliver solutions. You will manage a small team, mentor colleagues, and help clients implement AI-enabled HRSD features with some travel.

This role offers exposure to global clients in a fast-paced consulting environment and a clear path to advanced leadership in technology and HR services.

Qualifications

• Bachelor's degree in CS/IS/Engineering or similar
• 2–4 years relevant ServiceNow HRSD project experience
• ServiceNow CSA or CAD certification
• 3+ years of Big 4 or equivalent consulting experience
• Excellent communication, adaptability, problem solving, teamwork

Responsibilities

• Lead client engagements and ensure successful project delivery
• Engage stakeholders to gather and analyze requirements and translate them into solutions
• Collaborate with technical teams to design and deliver HRSD system architecture and configurations

Skills

ServiceNow HRSD

Team leadership

Requirements gathering

Stakeholder communication

Travel readiness

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

ServiceNow CSA

ServiceNow CAD

HRSD Certifications (e.g., Implementation Specialist – HR Service Delivery)

Job description

EY is seeking a ServiceNow HRSD Senior Consultant to lead transformation programs for HRSD, working with business stakeholders and technical teams to design and deliver solutions. You will manage a small team, mentor colleagues, and help clients implement AI-enabled HRSD features with some travel.

This role offers exposure to global clients in a fast-paced consulting environment and a clear path to advanced leadership in technology and HR services.